Get TV Player ("we", "us", or "our") operates a media player application that enables users to play personally sourced content on compatible devices such as Smart TVs, Android devices, Fire TV, and others.
This Privacy Policy describes how we collect, use, store, and protect information when you use our Service. By accessing or using Get TV Player, you agree to these practices.
Information We Collect
We collect only the minimal data necessary to deliver, maintain, and improve the Service.
Personal Information
We may collect:
- Email address (voluntarily provided for support, licensing, or communication)
- Device activation/license details (if you purchase a license)
Automatically Collected Data
When you use the app or website, we may automatically collect:
- Device type, operating system, and app version
- IP address and general location (country/region level only)
- Browser type (on website only)
- Usage statistics (e.g., feature interactions, crash reports)
Cookies and Similar Technologies
On our website, we use:
- Essential cookies – for site functionality
- Preference cookies – to remember settings
- Analytics cookies – to understand usage (anonymized)
You can manage cookies via your browser settings. Disabling them may affect some website features.
How We Use Your Information
We use collected data solely to:
- Provide and operate the media player service
- Process license activations and deliver access
- Respond to support requests and communicate updates
- Improve app performance, fix bugs, and enhance user experience
- Ensure security and prevent abuse
Data Storage & International Transfers
Your information may be stored on secure servers in the United States or other jurisdictions. We use appropriate safeguards to protect data during any international transfer.
Sharing & Disclosure
We do not sell your personal information. We may share data only:
- With service providers (e.g., hosting, analytics) under strict confidentiality
- To comply with legal obligations, court orders, or protect rights/safety
- In connection with a merger, acquisition, or asset sale (with notice where required)
Data Security
We implement industry-standard security measures (encryption, access controls, etc.) to protect your information. However, no system is 100% secure — we cannot guarantee absolute security.
Children's Privacy
Our Service is not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If we learn such data has been collected, we will delete it promptly.
Third-Party Links & Services
Our website or app may contain links to external sites. We are not responsible for their privacy practices. Review their policies separately.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted here with the updated effective date. Continued use of the Service after changes constitutes acceptance.
Refund Policy
Get TV Player offers a 15-day free trial for evaluation. Due to the digital nature of the service (instant license delivery and access), all license purchases are final.
- No refunds are provided after activation/login credentials are issued
- Credentials are typically delivered via email within 1–24 hours
- Contact support for any technical issues — we aim to resolve them promptly